SupportCenter Plus is a web-based customer support software that lets organisations effectively manage customer tickets, their account and contact information, and service contracts, to provide a superior customer experience.
Multi-Channel Communication
Email Response Management
Customer Portal
Knowledge Base and Solutions
Computer Telephony Integration
Contracts and SLA Management
Reports, Dashboards, and KPIs
Account & Contact Management
API Integration
Mobile Access
Multi-Language Support
“Prior to SupportCenter Plus we were using dozens of spreadsheets, and SupportCenter Plus replaced all our tedious incident tracking processes.”
“As we grew, we understood that the Microsoft SharePoint web forms we used were insufficient, we needed better capabilities for reporting & integration with our other software systems and hence we chose SupportCenter Plus.”
“The fact that each case will have its own ID number means we can follow everything automatically and get statistics on all aspects of each case.”
Try SupportCenter Plus For Free
- Access a downloadable file for SupportCenter Plus
- Get a link to the live online demo
- Schedule a personalised one-to-one demo with one of our Product Experts
