Phones & Voice

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Secure Unified Communications

Simplify Business Communications with Integrated Voice, Conferencing, and More

Fortinet Unified Communications Overview

Digital innovation is rapidly changing the way employees communicate. As IT infrastructure evolves, teams are finding that legacy voice and phone systems are not only difficult to maintain, but often operate in silos, which increases business inefficiencies. Further, these systems often do not keep up with shifting employee needs. One recent report shows that 73% of companies will have distributed teams by 2028—driving the need for integrated, secure communications systems that span mobile devices. Fortinet Unified Communications provides solutions that meet the need of every business with: FortiVoice IP communications, FortiFone conferencing and desk phones, and FortiCall calling plans.

FortiVoice empowers workforce efficiency

Learn more about how Fortinet helps Bridgeway Senior Healthcare improve their collaboration and provide top-notch care for the community with Fortinet’s secure unified communications.

Fortinet Unified Communications Product Details

The Fortinet Unified Communications solutions are comprised of three product families that deliver state-of-the-art technology and come with integrated security to protect phone conversations and business data.

FortiVoice solutions drive efficient collaboration for businesses of every size and need with on-premises, private, and public cloud options. Businesses can achieve secure and cost-effective communications with all-inclusive calling features, centralized control for simplified management, and flexible deployment options to ease the burden on lean IT teams. In addition, FortiVoice gateways extend the connection with additional analog devices and support dual network connections to optimize business continuity.

FortiVoice systems support many use cases. The solution offers additional add-ons to expand the functionality to fit unique business needs.

  • Unified Communications Services. FortiVoice provides additional real-time collaboration features to help improve employee productivity and project completion. View your colleagues’ presences, make video calls and chat* any time directly from a FortiFone Softclient. Fully integrated with Microsoft Teams, you can start a call and enjoy FortiVoice’s secure, high-quality calling experience without leaving Teams.
  • Call Center. A productive call center is key for customer satisfaction and growing business to the next level. By enabling the Call Center license, you can transform FortiVoice into a robust call center solution. Featuring dynamic call distribution, skill-based routing, coaching tools, advanced reporting, and more, FortiVoice helps you boost agents’ performance to deliver better customer service.
  • Hotel Management. Turn your FortiVoice system into a complete hospitality solution! With the Hotel Management add-on, you can provide better guest services and communications with enriched features, like check in/check out, wakeup calls, room condition codes, room status, phone privileges, and voicemail management.

FortiFone devices span a range of versatile IP phones for needs for offices, hotels, front desk reception, conference calls, soft clients and more. Each FortiFone is equipped with high-definition (HD) audio quality, programable lines, and reliable performance to streamline efficiencies. FortiFone Softclients for mobile and desktops allow employees to seamlessly communicate anytime, anywhere.

FortiCall simplifies communication with a flat rate for unlimited inbound and outbound calling in the continental U.S. and Canada**, regardless of location. Organizations can establish a regional presence with a local phone number, and easily expand international business with affordable calling rates to more than 180 countries.

Features and Benefits

Secure Communications

Advanced security features safeguard conversations and prevent call interception, unauthorized access, or hacks

Enterprise-grade Features

Integrated HD voice, conferencing, and fax platform for easy communications and business efficiency

Simplified Management

Reduce operating overhead and cost with centralized deployment, configuration, and management across all locations

Business Continuity

Dual network connections and local survivability support always-on connectivity and automatic system failover

Better Value

All-inclusive voice and conferencing features for everyone without additional hardware or licenses

Comprehensive System Monitoring

Real-time dashboard and reporting provide a quick glance of system performance, network traffic, call logs and statistics