Password Manager Pro MSP Edition

Manage the passwords of multiple customers in a single instance
with robust data segregation.

Passwords on spreadsheets put customers at risk

Managed Service Providers (MSP), in particular those managing the IT and network infrastructure of their customers, are swamped by the ever-increasing number of privileged passwords. Without appropriate management tools, this can lead to a haphazard style of password management where the administrative passwords – which grant unlimited access privileges on the IT assets – are stored in plain text in volatile sources like post-its, spreadsheets, printouts and text documents; insecurely shared among technicians without relevant protection, leaving the client organizations open to security attacks.

Earning and sustaining the trust of customers is essential for all businesses, more so for MSPs. Lack of proper password management could destroy the very foundation of trust.

Password Manager Pro MSP Edition: Automated approach to protect the passwords of multiple customers in a single instance

Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities. Password Manager Pro’s MSP Edition allows service providers to centrally manage the privileged passwords of their customers through a fully automated, policy-driven approach. This ensures MSPs are able to offer critical data protection above and beyond their customer’s best practice security guidelines for sensitive information and also helps them demonstrate to their customers that the critical data are being securely handled.

Using the MSP Edition of Password Manager Pro, MSPs can

Securely Store Client Passwords

Securely manage the privileged passwords of their customers IT assets from a single console, yet achieve complete segregation

Selectively Share Among MSP Admins & Clients

Selectively share passwords between MSP administrators and their respective customers

Launch Direct Connection

Launch Direct Connection to remote IT resources, websites and applications without the pain of manually entering login credentials

Automatically Reset Passwords

Automatically Reset the passwords of servers, databases, network devices and other resources.

Control Access to Client Network

Ensure that users only get access to the passwords they own or ones that are shared with them

Achieve Concurrent Controls

Have the flexibility to entrust the control of the password vault to the MSP administrator, the end user or both, as desired

Gain Visibility on Password Access

Get a complete picture on ‘who’ has access to ‘what’ passwords through intuitive reports.

Video Record & Audit

Video Record & Audit all privileged access, get complete record of all actions

Instantly Provision, Deprovision

Provision, deprovision passwords to users and user groups in bulk. Instantly remove access when a user quits.

Try Password Manager Pro MSP For Free

  • Access a single downloadable file for all 3 editions of ServiceDesk Plus on Windows or Linux machines
  • Get a link to the live online demo
  • Schedule a personalised one-to-one demo with one of our Product Experts