What is ADSelfService Plus?

ManageEngine ADSelfService Plus is an integrated self-service password management and single sign on solution. This solution helps domain users perform self-service password resetself-service account unlockemployee self-update of personal details (e.g., mobile numbers and photos) in Microsoft Windows Active Directory. ADSelfService Plus also provides users with secure, one-click access to all SAML-supported enterprise applications, including Office 365, Salesforce, and G Suite, through Active Directory-based single sign-on (SSO). For improved security, ADSelfService Plus offers Windows two-factor authentication for all remote and local logins. Administrators find it easy to automate password resetsaccount unlocks while optimizing IT expenses associated with help desk calls.

What problems does it solve?

Analysts state that 30% of help desk queries are related to password reset management and account lockout. ADSelfService Plus reduces the most critical password tickets that consume a substantial amount of help desk time by rendering a secure, reliable and robust web based self-service solution. End users can manage their passwords and update their personal details in Active Directory with ease. The solution secures remote and local logins to Windows with two-factor authentication.

What features does it offer?

 

ADSelfService Plus holds the following list of features:

ADSelfService Plus has reduced our support tickets and calls by 100 per week, saving a ton of staff hours. The solution was very easy to deploy. We were up and running within 2 weeks.

Almost 30 percent of the help desk calls were related to account unlock requests. We badly needed a system that would keep us out of this process. ADSelfService Plus has fulfilled all our needs. We found it to be very effective in terms of both cost and performance. Surprisingly, we have found the soon to expire notification function to be of great help for our remote users.

Other options were requiring a modification of the Active Directory schema, I liked that ADSelfService Plus did not. The ability to ‘brand’ the tool to our school was also important.

Try ADSelfService Plus For Free

  • Access a single downloadable file for both editions of ADSelfService Plus
  • Get a link to the live online demo
  • Schedule a personalised one-to-one demo with one of our Product Experts

Free Edition
  • Supports up to 50 domain users
  • Never expires
  • Supports all features of Professional Edition
Standard Edition
  • Supports 50 to unlimited domain users
  • Annual or perpetual subscription
  • Supported features:
    • Self-password reset and account unlock
    • Password expiration notifier
    • Password policy enforcer (web portal and mobile app only)
    • Password synchronizer and single sign-on
    • Mobile password management
    • Self-directory update, employee search, and mail group subscription
    • External MS SQL database support
Professional Edition
  • Supports 50 to unlimited domain users
  • Annual or perpetual subscription
  • Supports all features of Standard Edition, and:
    • GINA/Mac (Ctrl+Alt+Del) login agent
    • Cached credentials update
    • Password policy enforcer (Ctrl+Alt+Del screen and ADUC)
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