Introduction
Sertalink (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
This policy applies to all personal data collected through our website at www.sertalink.com, including through any contact forms, enquiry submissions, or other interactions with our digital services. By submitting your personal data through any form on our website, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy is compliant with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable national data protection legislation.
Who we are
Sertalink is a specialist reseller of cybersecurity products and services. We act as the Data Controller for personal data collected through our website. As a Data Controller, we determine the purposes and means by which your personal data is processed.
Our designated privacy contact for all data protection matters is our Helpdesk, reachable at helpdesk@sertalink.com.
Data we collect
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:
| Category | Examples |
|---|---|
| Identity Data | First name, last name, job title, company name |
| Contact Data | Email address, telephone number, postal addres |
| Enquiry Data | The content of messages or questions submitted via our contact forms |
| Technical Data | IP address, browser type and version, operating system, time zone, referring URLs |
| Usage Data | Information about how you navigate and use our website |
| Marketing & Communications Data | Your preferences for receiving marketing communications from us |
We do not collect any Special Categories of Personal Data (such as data about your race, ethnicity, religious beliefs, health, or biometric data), nor do we collect data relating to criminal convictions or offences.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How We Use Your Personal Data and With Whom We Share It
When you register for a Sertalink BV event, we collect personal data such as your name, professional email address, phone number, job title, and company name. This section explains the purposes for which we use this data, the legal basis we rely on under the General Data Protection Regulation (GDPR), and the circumstances under which we may share it with third parties.
Managing Your Event Registration
We use your personal data primarily to process and confirm your registration, to send you practical information about the event (such as location, agenda, and logistical updates), and to manage your attendance on the day. The legal basis for this processing is the performance of a contract (GDPR Article 6(1)(b)), as registering for the event constitutes an agreement between you and Sertalink BV. In the absence of this data, we are unable to process your registration.
Post-Event Follow-Up by Sertalink BV
Where you have given your explicit consent, we may use your contact details to follow up with you after the event — for example, to share event materials, gather feedback, or discuss topics of mutual professional interest. The legal basis for this processing is your consent (GDPR Article 6(1)(a)). You may withdraw your consent at any time by contacting us at privacy@sertalink.be or by clicking the unsubscribe link in any follow-up communication. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
Sharing Your Data with Participating Vendors
Where you have given your explicit consent, we may share your name, job title, company name, professional email address, and phone number with the vendors participating in the event. These vendors are independent data controllers and will use your contact details solely to follow up with you on topics relevant to the event. A current list of participating vendors is available at [link to vendor list page].
Each participating vendor is contractually required to handle your personal data in accordance with GDPR and to offer you a clear and easy means to opt out of further communications at the time of, or immediately following, their first contact with you. Sertalink BV is not responsible for the subsequent data processing activities of these vendors once your data has been shared with your consent. We encourage you to review the privacy policies of any vendor that contacts you.
Data We Do Not Share
We do not sell, rent, or otherwise transfer your personal data to any third party for their own commercial purposes. We do not share your data with vendors or other parties beyond those described in this section, and we do not use your data for automated decision-making or profiling.
Retention
We retain your personal data for as long as is necessary to fulfil the purposes described above. Registration data is retained for a period of 12 months following the event. Where processing is based on your consent, we will retain your data until you withdraw your consent or until the data is no longer relevant for the purpose for which it was collected, whichever comes first.
For any questions about how Sertalink BV processes your personal data, or to exercise your rights under GDPR (including the right to access, rectify, erase, or port your data), please contact our Data Protection Officer at privacy@sertalink.be or write to us at: Sertalink BV, [registered address], Belgium.
