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Sertalink

Manage Logs | Audit | Secure | Be Complaint

management for SIEM

Log management, auditing, and IT compliance

If you want to know what’s happening in your network to gain insights into potential threats and stop them before they turn into an attack, then you need to look into your logs. Let’s take a look at all the different log-generating aspects of an enterprise’s network: 

  • Perimeter devices such as routers, switches, firewalls, and IDS/IPS.
  • Servers.
  • Applications that your business runs, such as databases and web servers and more.

All these components generate an immense volume of log data. Manually sifting through logs from all these sources to find security events of interest, such as user accesses, unusual activities, user behavior anomalies, policy violations, internal threats, external attacks,data theft, and more, is futile.

What you can do with EventLog Analyzer

Real time event log correlation

Instantly detect attack attempts and trace potential security threats by correlating log data with over 30 predefined rules and a drag-and-drop custom rule builder. EventLog Analyzer comes with predefined rules to detect brute force attacks, account lockouts, data theft, web server attacks, and a lot more.

Raise a ticket in your help desk console for every correlation rule alert to ensure accountability and speed up incident resolution. EventLog Analyzer aggregates security events pertaining to a specific rule in a single report and provides a timeline view for effective security auditing.

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Integrated compliance management

Simplify your IT compliance auditing with predefined report templates for various regulatory mandates, includingPCI DSS,HIPAA,FISMA,GDPR,SOX,andISO 27001. Archive log data for custom time periods to meet the crucial log archival requirements of most compliance mandates.

Export comprehensive compliance reports in any format, tweak the existing compliance auditing report templates, or create completelynew compliance templatesto meet the demands of future IT regulations.

Augmented threat intelligence

Start detecting threats from malicious IP addresses as soon as you install EventLog Analyzer, no configuration required. With a built-in global IP threat database and STIX/TAXII feed processor, EventLog Analyzer helps identify any malicious IP address, URL, or domain interaction with your network in real time by automatically correlating log data with threat feeds.

EventLog Analyzer’s threat intelligencesystem is automatically updated every day to help you stay on top of threats and defend your network from the latest attacks. We’ve also integrated the threat intelligence system with the incident management feature to help you resolve incidents even faster.

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Listen to your logs

Collect, manage, analyze, correlate, and search through the log data of over 700 sources right out-of-the-box using:

EventLog Analyzer comes with a custom log parser that can extract fields from any human-readable log format. By managing logs from vulnerability scanners, threat intelligence solutions, data loss prevention applications, and a lot more, EventLog Analyzer truly offers a single console for viewing all your security log data.

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Listen to your logs

EventLog Analyzer audits log data from perimeter devices, including, routers, switches, firewalls,

and IDS/IPS to provide valuable insights on:

EventLog Analyzer presents all this (and a lot more) in intuitive, predefined reports. Further, you can set up alert profiles with predefined templates to catch anomalous events happening in your network.

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Conduct in-depth application auditing

Audit critical changes, detect data theft, identify attacks, and track downtime in your business-critical applications, such as databases and web servers, with EventLog Analyzer’s application log auditing. With EventLog Analyzer, you can audit:

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Dashboard Overview

Home

Comprehensive overview of your requests in ServiceDesk Plus with a tasks panel and system wide announcements that enable an administrator or a technician to take any necessary action.

Scheduler

The ServiceDesk Plus scheduler shows the number of open requests, problems, changes, tasks and reminders for a technician in a given month. The availability of a technician can be viewed from the technician availability chart, and, if necessary, the tasks, requests, problems and changes re-assigned to other technicians.

Dashboards

Graphical display of real-time information, consolidated and arranged in a single view, so that it can be easily monitored. Dashboards display various statistical data related to the number of Requests, Changes, Problems, Assets, Software, POs and Contracts based on various criteria. Customisable by adding new dashboards, widgets and organising widgets.

Request Management

Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets. Automate ticket workflows to let your IT technicians focus on other important tasks.

Problem Management

Classify, analyse, and close problems. Analyse root causes and reduce repeat incidents to boost your IT help desk’s productivity.

Change Management

Classify, analyse, and close problems. Analyse root causes and reduce repeat incidents to boost your IT help desk’s productivity.

Project Management

Create projects, manage resources, and track progress. Integrate IT projects with requests and changes to fine-tune overall IT service delivery.

Knowledge Base

Empower end users to solve repeat incidents with a knowledge base to deflect tickets from your IT help desk. Narrow your search using keywords and topics.

Asset Inventory Management

Discover and maintain your IT asset inventory with efficient auto-discovery. You can discover IT assets from Windows, Linux, Mac, AIX, and Solaris, as well as printers, routers, switches, and more.

CMDB

Track and manage all configuration items and map their relationships and dependencies. Visually analyse the impact of changes and outages for informed decision making.

Purchase Order Management

Automate your supplier interactions and IT purchases with full traceability and visibility, maintain master records for various vendors, track purchases from ordering to receipt and invoicing, reduce delays, and cut unnecessary spending.

Contract Management

Manage contracts with different vendors seamlessly. Track IT hardware and software contracts to improve compliance, associate assets, and receive proactive notifications for contract expirations.

Reports

Generate more than 150 built-in, custom, query, and flash reports pertaining to various IT help desk modules including requests, problems, changes, assets, surveys, contracts, and purchases.

Try EventLog Analyzer Plus For Free

  • Access a single downloadable file for all 3 editions of ServiceDesk Plus on Windows or Linux machines
  • Get a link to the live online demo
  • Schedule a personalised one-to-one demo with one of our Product Experts
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