ServiceDesk Plus MSP
ServiceDesk Plus 10.5 now with field service management, the MSP Business dashboard, and more!
ServiceDesk Plus MSP: All-in-one ITIL-Ready Help Desk Designed Specifically for Service Providers
ServiceDesk Plus MSP is a web based, ITIL-ready help desk software designed specifically for managed service providers. This all-in-one ITSM solution delivers comprehensive help desk, service desk, account management, asset management, remote controls and advanced reporting in a multi-tenant architecture with robust data segregation. It empowers service providers to offer services and support to multiple clients with centralized controls.
The Complete Help Desk for MSPs
Account Management
Manage multiple clients
Rebrand
Provide personalized service
Incident Management
Gain control of your help desk
Service Catalog
Optimized service delivery
Knowledge Base
Provide quicker resolutions
Technician Auto Assign
Automate ticket assignment
Rebrand
Provide personalized service
Integrated Remote Control
Take control over workstations
Service Level Agreement
Solve tickets on time, every time
Automated billing
Increase profitability
Change Management
Manage changes with precision
IT Project Management
Organize IT projects better
Asset Management
Gain visibility and control
Agent Based Scan
Discover all IT assets
CMDB
Gain in-depth visibility
Problem Management
Eliminate recurring incidents
Purchase & Contract
Centrally manage purchases & contracts
Reports
Gain IT help desk intelligence
Time Sheet
Track your hours accurately
CMDB
Gain in-depth visibility
Try ServiceDesk Plus MSP For Free
- Access a single downloadable file for all three editions of ServiceDesk Plus MSP
- Get a link to the live online demo
- Get a link to the live online demo
More Info
Office Hours: 9:00 – 18:00
Email: sales@sertalink.com
Phone: 32(0)3.337.17.01