Cloud-based Remote Monitoring Platform for MSPs
Manage your customers’ IT infrastructure with our scalable, secure, and affordable monitoring suite designed for managed service providers and cloud service providers.
Solve the challenges in your customers’ IT stacks with our remote monitoring platform
Monitor your front-end and back-end infrastructure remotely using our full stack monitoring solution.
Agent-based server monitoring to view key performance indicators of Windows, Linux, VMware hosts, FreeBSD, Docker, and macOS servers.
Use our readily available plugin integrations like MySQL, Apache, Nagios, or write your own plugin using Python, Shell, PowerShell, Batch, or VB to monitor your custom infrastructure.
Monitor resource usage and operational data for numerous cloud services running on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Track the health of your EC2 server instances and troubleshoot app performance on your cloud and virtualization platforms.
Monitor network performance of devices, such as routers, switches, firewalls, load balancers, printers, UPS devices, and storage devices.
Application Performance Monitoring
Monitor and trace the performance issues of applications running on Java, .NET, Ruby, PHP, Node.js and mobile platforms.
End-user Experience Monitoring
View the uptime and performance of websites, web applications, API endpoints, mail servers, DNS, and more from over 100 locations globally.
Microsoft Applications Monitoring
Measure performance attributes of Microsoft applications, including Exchange, IIS, SQL, BizTalk, SharePoint, Office 365, Active Directory, failover clusters, and Hyper-V.
Customized Features for Remote Monitoring
Achieve all your remote monitoring needs(RMM) with our flexible monitoring solution.
Securely manage the accounts of multiple customers. Gain total visibility into client systems and scale to accommodate any number of customers.
In-depth Roles and Permissions
Utilize individual operational roles to monitor and manage customer accounts. Unified licensing offers account admins full control on subscription and billing activities across customer accounts, including control over upgrades, add-on purchases, and alert credits.
Rebranded Monitoring Platform
Rebrand your monitoring platform and reports with a custom name, logo, and URL so that you can promote your brand, and customers can identify with it.
Create customized dashboards, NOC views, and business views highlighting all metrics slowing down your website, with your clients.
With our agent based monitoring, you can now take remote actions to rectify errors in your client environment.
Detailed Reports and Service Level Agreements
Integrate with best of breed productivity tools such as Slack, HipChat, Microsoft Teams, Zapier and incident management solutions such as PagerDuty, ServiceDesk Plus and OpsGenie.
Policy Driven Alerting
Set thresholds and notification profiles for your resources to alert and escalate issues. Reduce MTTR(mean time to repair), build a proactive approach to performance monitoring and get your decision making faster using the AI capabilities.
Automatically orchestrate incident remediation across servers, AWS EC2 instances, and virtual machines running across your hybrid IT.
Take advantage of highly scalable and cost-effective pricing to mitigate risks from customers’ fluctuating demands.
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