What is ADSelfService Plus?

ManageEngine ADSelfService Plus is an integrated self-service password management and single sign on solution. This solution helps domain users perform self-service password reset, self-service account unlock, employee self-update of personal details (e.g., mobile numbers and photos) in Microsoft Windows Active Directory. ADSelfService Plus also provides users with secure, one-click access to all SAML-supported enterprise applications, including Office 365, Salesforce, and G Suite, through Active Directory-based single sign-on (SSO). For improved security, ADSelfService Plus offers Windows two-factor authentication for all remote and local logins. Administrators find it easy to automate password resets, account unlocks while optimizing IT expenses associated with help desk calls.

What problems does it solve?

Analysts state that 30% of help desk queries are related to password reset management et account lockout. ADSelfService Plus reduces the most critical password tickets that consume a substantial amount of help desk time by rendering a secure, reliable and robust web based self-service solution. End users can manage their passwords and update their personal details in Active Directory with ease. The solution secures remote and local logins to Windows with two-factor authentication.

What features does it offer?

ADSelfService Plus holds the following list of features:

Benefits

• Reduce critical password tickets.
• Minimize Helpdesk time and workload.
• Identity Verification via multi-factor authentication.
• Generate User list and account status reports.
• Address Identity Management Password Challenges using Self Service.