MSPs can remotely support their clients from wherever they are. Manage large networks of computers from one central console through a simple deployment process.

Offer top-notch customer support by accessing your customer’s computer directly rather than relaying instructions over text, chat, or voice call.

Offer support to your customers from a remote computer using on-demand support sessions. No prior installation is required, offering customers easy ways to join remote support sessions.

Attain 24/7 access to unattended computers, and seamlessly manage computers in your organization by configuring them for unattended remote access.

 Transferring files during the remote support session                            helps you send installation files to your customer’s                                  computer or receive files that require troubleshooting.

 With our built-in chat window, technicians can stay in                          touch with customers during remote support sessions                          from their respective consoles.

 IT technicians can choose to reboot the remote                                           computer and even reconnect to the session without                             losing control.

Customize email templates, manage technicians,                                     configure email addresses, and view reports with                                     customized views.