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GravityZone Managed EDR

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MANAGED ENDPOINT DETECTION AND RESPONSE SERVICE

UNCOVER AND STOP ELUSIVE THREATS WITH AGILITY AND PRECISION

Bitdefender GravityZone Managed Endpoint Detection and Response Service (MEDR) is a managed threat-monitoring service responsible for detecting intrusions and malicious activities that may otherwise go undetected. Staffed by an elite team of security experts from Bitdefender Labs, it complements GravityZone Ultra’s EDR capability to monitor environments 24/7 for stealthy and destructive malware, notifying customers and recommending actions as appropriate. It offers managed threat detection, automated alerting and alert analysis.

Architecture

Frequently Asked Questions

MONITORING POTENTIAL ATTACKS

Your Bitdefender GravityZone Ultra installation will be monitored 24/7 using the integrated EDR capabilities.

QUARTERLY REPORTING

Once every three months, Bitdefender will provide a report which summarizes the activity across the customer’s environment, including root cause analyses, the most common suspicious events and most targeted machines.

NOTIFICATION OF POTENTIAL ATTACKS

Bitdefender Services will notify you when your GravityZone Ultra environment has generated a potential breach incident, stating that an investigation by Bitdefender Labs has begun. The outcome of the investigation will validate the nature of a malicious incident and recommend a course of action.

USER INITIATED ALERT REVIEW AND VALIDATION

You can inquire at any time about the validity of an incident you discover in in your GravityZone Ultra deployment and request an investigation. The outcome of the investigation will validate the nature of a malicious incident and recommend a course of action.

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