{"id":15540,"date":"2023-04-16T01:00:33","date_gmt":"2023-04-15T23:00:33","guid":{"rendered":"https:\/\/sertalink.com\/?page_id=15540"},"modified":"2023-04-16T01:01:40","modified_gmt":"2023-04-15T23:01:40","slug":"managed-service","status":"publish","type":"page","link":"https:\/\/sertalink.com\/nl\/managed-service\/","title":{"rendered":"Managed Services"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.9.2″ _module_preset=”default” background_image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/03\/purp2-1-1.png” background_position=”top_left” custom_padding=”13em||||false|false” custom_padding_tablet=”” custom_padding_phone=”5em||||false|false” da_disable_devices=”off|off|off” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.9.2″ _module_preset=”default” width_tablet=”” width_phone=”85%” width_last_edited=”on|phone” animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%”][et_pb_column type=”4_4″ _builder_version=”4.9.2″ _module_preset=”default”][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” header_font=”Fjalla|700|||||||” header_text_color=”#FFFFFF” header_font_size=”50px” custom_margin=”||0px||false|false” custom_padding=”||||false|false” header_font_size_tablet=”” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone”]<\/p>\n

Managed Service<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” text_font=”Montserrat Regular||||||||” text_text_color=”#bfbfbf” text_font_size=”16px” header_font=”Fjalla|700|||||||” header_text_color=”#FFFFFF” custom_margin=”||||false|false” custom_padding=”||||false|false”]Homepage<\/a> \/ Managed Service[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.9.2″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”75px||||false|false” custom_padding_tablet=”” custom_padding_phone=”10px||||false|false” da_disable_devices=”off|off|off” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.9.2″ _module_preset=”default” width_tablet=”” width_phone=”85%” width_last_edited=”on|phone” custom_padding_tablet=”” custom_padding_phone=”||0px||false|false”][et_pb_column type=”4_4″ _builder_version=”4.9.2″ _module_preset=”default”][et_pb_text _builder_version=”4.9.2″ text_font=”Montserrat Regular|||on|||||” text_text_color=”#000000″ text_font_size=”15px” header_2_font=”Fjalla|700|||||||” header_2_text_color=”#ffffff” header_2_font_size=”36px” header_2_line_height=”1.3em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||5px||false|false” custom_padding=”0px|||||” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”10%” text_font_size_tablet=”” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” locked=”off” header_font_size__hover=”30px” header_font_size__hover_enabled=”30px” header_letter_spacing__hover=”0px” header_letter_spacing__hover_enabled=”0px” header_text_shadow_style__hover=”none” header_text_shadow_style__hover_enabled=”none” header_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n

What we provide<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.9.2″ text_font=”Montserrat Regular|||on|||||” text_text_color=”#FFFFFF” text_font_size=”15px” header_2_font=”Fjalla|700|||||||” header_2_text_color=”#000356″ header_2_font_size=”40px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||5px||false|false” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”10%” header_2_font_size_tablet=”” header_2_font_size_phone=”23px” header_2_font_size_last_edited=”on|phone” locked=”off” header_font_size__hover=”30px” header_font_size__hover_enabled=”30px” header_letter_spacing__hover=”0px” header_letter_spacing__hover_enabled=”0px” header_text_shadow_style__hover=”none” header_text_shadow_style__hover_enabled=”none” header_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n

Our Services<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” _builder_version=”4.9.2″ width_tablet=”” width_phone=”85%” width_last_edited=”on|phone”][et_pb_column type=”1_3″ _builder_version=”4.9.2″ background_color=”#002d4c” animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%”][et_pb_blurb title=”Vulnerability scanning As A Service” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/corp-1024×662.jpg” _builder_version=”4.9.2″ header_font=”Fjalla|700||on|||||” header_font_size=”18px” header_letter_spacing=”1px” header_line_height=”1.5em” body_font=”Montserrat Regular||||||||” body_text_color=”rgba(255,255,255,0.8)” body_font_size=”15px” body_line_height=”1.8em” text_orientation=”center” background_layout=”dark” custom_padding=”25px|20px|25px|20px|true|true” animation=”off” hover_enabled=”0″ header_font_size_tablet=”” header_font_size_phone=”16px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”15px” body_font_size_phone=”15px” body_font_size_last_edited=”on|phone” custom_css_blurb_title=”margin: 16px 0;” border_width_all=”2px” border_color_all=”#002d4c” header_text_color__hover_enabled=”off|desktop” header_text_color__hover=”#ffffff” body_text_color__hover_enabled=”off|desktop” body_text_color__hover=”#ffffff” sticky_enabled=”0″]<\/p>\n

We scan your vulnerabilities in your environment and attempt to reveal exploits and weaknesses in your architecture<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.2″ animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%” border_width_all=”12px” border_color_all=”rgba(0,0,0,0)” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_spread=”2px” box_shadow_color=”rgba(0,45,76,0.3)”][et_pb_blurb title=”Back-up As A Service (Baas)” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/holo.jpg” _builder_version=”4.9.2″ header_font=”Fjalla|700||on|||||” header_text_color=”#002d4c” header_font_size=”18px” header_letter_spacing=”1px” body_font=”Montserrat Regular||||||||” body_text_color=”rgba(85,101,112,0.8)” body_font_size=”15px” body_line_height=”1.8em” text_orientation=”center” custom_padding=”15px|10px|43px|10px|false|true” animation=”off” hover_enabled=”0″ body_font_size_tablet=”15px” body_font_size_phone=”15px” body_font_size_last_edited=”on|phone” custom_css_blurb_title=”margin: 16px 0;” border_color_all=”#002d4c” header_text_color__hover_enabled=”off|desktop” header_text_color__hover=”#ffffff” body_text_color__hover_enabled=”off|desktop” body_text_color__hover=”#ffffff” header_font_size_last_edited=”on|phone” header_font_size_phone=”16px” sticky_enabled=”0″]<\/p>\n

We manage your backups. We make sure that the data is safe, and that all backups are being backed up.<\/span><\/p>\n

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We will take care of your business continuity, and replace your physical data center with one virtually in the cloud.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” _builder_version=”4.9.2″ hover_enabled=”0″ width_last_edited=”on|phone” width_phone=”85%” sticky_enabled=”0″][et_pb_column type=”1_3″ _builder_version=”4.9.2″ animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%” border_width_all=”12px” border_color_all=”rgba(0,0,0,0)” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_spread=”2px” box_shadow_color=”rgba(0,45,76,0.3)”][et_pb_blurb title=”Endpoint & Patch Management” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/01\/rpa.jpg” _builder_version=”4.9.2″ header_font=”Fjalla|700||on|||||” header_text_color=”#002d4c” header_font_size=”18px” header_letter_spacing=”1px” body_font=”Montserrat Regular||||||||” body_text_color=”rgba(85,101,112,0.8)” body_font_size=”15px” body_line_height=”1.8em” text_orientation=”center” custom_padding=”15px|10px|43px|10px|false|true” animation=”off” hover_enabled=”0″ body_font_size_tablet=”15px” body_font_size_phone=”15px” body_font_size_last_edited=”on|phone” custom_css_blurb_title=”margin: 16px 0;” border_color_all=”#002d4c” header_text_color__hover_enabled=”off|desktop” header_text_color__hover=”#ffffff” body_text_color__hover_enabled=”off|desktop” body_text_color__hover=”#ffffff” header_font_size_last_edited=”on|phone” header_font_size_phone=”16px” sticky_enabled=”0″]<\/p>\n

We manage all your applications on your endpoints, but we can also make sure that your updates are monthly up to date.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.2″ background_color=”#002d4c” animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%”][et_pb_blurb title=”Incident Monitoring” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/cyber11.jpg” _builder_version=”4.9.2″ header_font=”Fjalla|700||on|||||” header_font_size=”18px” header_letter_spacing=”1px” header_line_height=”1.5em” body_font=”Montserrat Regular||||||||” body_text_color=”rgba(255,255,255,0.8)” body_font_size=”15px” body_line_height=”1.8em” text_orientation=”center” background_layout=”dark” custom_padding=”25px|20px|25px|20px|true|true” animation=”off” hover_enabled=”0″ body_font_size_tablet=”15px” body_font_size_phone=”15px” body_font_size_last_edited=”on|phone” custom_css_blurb_title=”margin: 16px 0;” border_width_all=”2px” border_color_all=”#002d4c” header_text_color__hover_enabled=”off|desktop” header_text_color__hover=”#ffffff” body_text_color__hover_enabled=”off|desktop” body_text_color__hover=”#ffffff” header_font_size_last_edited=”on|phone” header_font_size_phone=”16px” sticky_enabled=”0″]<\/p>\n

We manage, monitor, and clean up your cyber incidents on your endpoints and networks.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.2″ animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%” border_width_all=”12px” border_color_all=”rgba(0,0,0,0)” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_spread=”2px” box_shadow_color=”rgba(0,45,76,0.3)”][et_pb_blurb title=”Customer Product Services” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/cust.jpg” _builder_version=”4.9.2″ header_font=”Fjalla|700||on|||||” header_text_color=”#002d4c” header_font_size=”18px” header_letter_spacing=”1px” body_font=”Montserrat Regular||||||||” body_text_color=”rgba(85,101,112,0.8)” body_font_size=”15px” body_line_height=”1.8em” text_orientation=”center” custom_padding=”15px|10px|115px|10px|false|true” animation=”off” hover_enabled=”0″ body_font_size_tablet=”15px” body_font_size_phone=”15px” body_font_size_last_edited=”on|phone” custom_css_blurb_title=”margin: 16px 0;” border_color_all=”#002d4c” header_text_color__hover_enabled=”off|desktop” header_text_color__hover=”#ffffff” body_text_color__hover_enabled=”off|desktop” body_text_color__hover=”#ffffff” header_font_size_last_edited=”on|phone” header_font_size_phone=”16px” sticky_enabled=”0″ custom_padding_last_edited=”on|phone” custom_padding_phone=”15px|10px|30px|10px|false|true”]<\/p>\n

We manage your products as a Managed Service based on your custom requirements<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” _builder_version=”4.9.2″ hover_enabled=”0″ width_last_edited=”on|phone” width_phone=”85%” sticky_enabled=”0″][et_pb_column type=”1_3″ _builder_version=”4.9.2″ background_color=”#002d4c” animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%”][et_pb_blurb title=”Active Directory Monitoring & Auditing” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/direc.jpg” _builder_version=”4.9.2″ header_font=”Fjalla|700||on|||||” header_font_size=”18px” header_letter_spacing=”1px” header_line_height=”1.5em” body_font=”Montserrat Regular||||||||” body_text_color=”rgba(255,255,255,0.8)” body_font_size=”15px” body_line_height=”1.8em” text_orientation=”center” background_layout=”dark” custom_padding=”25px|20px|25px|20px|true|true” animation=”off” hover_enabled=”0″ body_font_size_tablet=”15px” body_font_size_phone=”15px” body_font_size_last_edited=”on|phone” custom_css_blurb_title=”margin: 16px 0;” border_width_all=”2px” border_color_all=”#002d4c” header_text_color__hover_enabled=”off|desktop” header_text_color__hover=”#ffffff” body_text_color__hover_enabled=”off|desktop” body_text_color__hover=”#ffffff” header_font_size_last_edited=”on|phone” header_font_size_phone=”16px” sticky_enabled=”0″]<\/p>\n

We monitor Active Directory and Azure AD behavior based on specific use cases we will alert you.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.2″ animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%” border_width_all=”12px” border_color_all=”rgba(0,0,0,0)” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_spread=”2px” box_shadow_color=”rgba(0,45,76,0.3)”][et_pb_blurb title=”Privileged Access Management” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/secure.jpg” _builder_version=”4.9.2″ header_font=”Fjalla|700||on|||||” header_text_color=”#002d4c” header_font_size=”18px” header_letter_spacing=”1px” body_font=”Montserrat Regular||||||||” body_text_color=”rgba(85,101,112,0.8)” body_font_size=”15px” body_line_height=”1.8em” text_orientation=”center” custom_padding=”15px|10px|43px|10px|false|true” animation=”off” hover_enabled=”0″ body_font_size_tablet=”15px” body_font_size_phone=”15px” body_font_size_last_edited=”on|phone” custom_css_blurb_title=”margin: 16px 0;” border_color_all=”#002d4c” header_text_color__hover_enabled=”off|desktop” header_text_color__hover=”#ffffff” body_text_color__hover_enabled=”off|desktop” body_text_color__hover=”#ffffff” header_font_size_last_edited=”on|phone” header_font_size_phone=”16px” sticky_enabled=”0″]<\/p>\n

We manage your privileged access management solution by incident or change request of workflow and permissions.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.2″ background_color=”#002d4c” animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%”][et_pb_blurb title=”Security Operations Center (SOC) As A Service” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2021\/05\/security-operations-center-2-1024×550.png” _builder_version=”4.9.2″ header_font=”Fjalla|700||on|||||” header_font_size=”18px” header_letter_spacing=”1px” header_line_height=”1.5em” body_font=”Montserrat Regular||||||||” body_text_color=”rgba(255,255,255,0.8)” body_font_size=”15px” body_line_height=”1.8em” text_orientation=”center” background_layout=”dark” custom_padding=”25px|20px|25px|20px|true|true” animation=”off” hover_enabled=”0″ body_font_size_tablet=”15px” body_font_size_phone=”15px” body_font_size_last_edited=”on|phone” custom_css_blurb_title=”margin: 16px 0;” border_width_all=”2px” border_color_all=”#002d4c” locked=”off” header_text_color__hover_enabled=”off|desktop” header_text_color__hover=”#ffffff” body_text_color__hover_enabled=”off|desktop” body_text_color__hover=”#ffffff” header_font_size_last_edited=”on|phone” header_font_size_phone=”16px” sticky_enabled=”0″]<\/p>\n

We identify, Prevent, Detect, Analyse, and Respond to Cybersecurity Incidents.Ready to respond when danger lurks.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.9.2″ width=”45%” hover_enabled=”0″ width_last_edited=”on|phone” width_phone=”85%” sticky_enabled=”0″][et_pb_column type=”1_2″ _builder_version=”4.9.2″ background_color=”#002d4c” animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%”][et_pb_blurb title=”Pen Testing As A Service” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/pri.jpg” _builder_version=”4.9.2″ header_font=”Fjalla|700||on|||||” header_font_size=”18px” header_letter_spacing=”1px” header_line_height=”1.5em” body_font=”Montserrat Regular||||||||” body_text_color=”rgba(255,255,255,0.8)” body_font_size=”15px” body_line_height=”1.8em” text_orientation=”center” background_layout=”dark” custom_padding=”25px|20px|25px|20px|true|true” animation=”off” hover_enabled=”0″ body_font_size_tablet=”15px” body_font_size_phone=”15px” body_font_size_last_edited=”on|phone” custom_css_blurb_title=”margin: 16px 0;” border_width_all=”2px” border_color_all=”#002d4c” header_text_color__hover_enabled=”off|desktop” header_text_color__hover=”#ffffff” body_text_color__hover_enabled=”off|desktop” body_text_color__hover=”#ffffff” header_font_size_last_edited=”on|phone” header_font_size_phone=”16px” sticky_enabled=”0″]<\/p>\n

It\u2019s a method of assessing the security of a system, network or an entire organisation by emulating a real attack scenario. The ultimate goal is to help identify specific risks which, when addressed, will positively impact on your overall security.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.9.2″ background_color=”#002d4c” animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%” border_width_all=”12px” border_color_all=”rgba(0,0,0,0)”][et_pb_blurb title=”Managed Detection and Response” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2021\/07\/MDR.png” _builder_version=”4.9.2″ header_font=”Fjalla|700||on|||||” header_font_size=”18px” header_letter_spacing=”1px” header_line_height=”1.5em” body_font=”Montserrat Regular||||||||” body_text_color=”rgba(255,255,255,0.8)” body_font_size=”15px” body_line_height=”1.8em” text_orientation=”center” background_layout=”dark” custom_padding=”25px|20px|25px|20px|true|true” animation=”off” hover_enabled=”0″ custom_css_blurb_title=”margin: 16px 0;” border_width_all=”2px” border_color_all=”#002d4c” header_text_color__hover_enabled=”off|desktop” header_text_color__hover=”#ffffff” body_text_color__hover_enabled=”off|desktop” body_text_color__hover=”#ffffff” header_font_size_last_edited=”on|phone” header_font_size_phone=”16px” body_font_size_last_edited=”on|phone” body_font_size_phone=”15px” sticky_enabled=”0″]<\/p>\n

Our MDR provides improved detection, 24\/7 threat hunting, deeper investigation, end-to-end coverage and most of all, complete Response.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.2″ _module_preset=”default” background_color=”#00245b” background_image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/01\/blue-tech.webp” parallax=”on” custom_padding=”70px||50px||false|false” hover_enabled=”0″ da_disable_devices=”off|off|off” custom_padding_last_edited=”on|phone” custom_padding_phone=”20px||20px||true|false” sticky_enabled=”0″ da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.9.2″ _module_preset=”default” hover_enabled=”0″ width_last_edited=”on|phone” width_phone=”85%” sticky_enabled=”0″][et_pb_column type=”1_3″ _builder_version=”4.9.2″ _module_preset=”default” animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%”][et_pb_image src=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/wall-clock.png” title_text=”wall-clock” align=”center” _builder_version=”4.9.2″ _module_preset=”default” width=”60px” hover_enabled=”0″ width_last_edited=”on|phone” width_phone=”45px” sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” text_font=”Montserrat Regular||||||||” text_text_color=”#FFFFFF” text_orientation=”center” hover_enabled=”0″ text_font_size_last_edited=”on|phone” text_font_size_phone=”15px” sticky_enabled=”0″]<\/p>\n

Quick Response Time<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.2″ _module_preset=”default” animation_style=”zoom” animation_delay=”300ms” animation_intensity_zoom=”10%” animation_starting_opacity=”100%”][et_pb_image src=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/invoice.png” title_text=”invoice” align=”center” _builder_version=”4.9.2″ _module_preset=”default” width=”60px” hover_enabled=”0″ width_last_edited=”on|phone” width_phone=”45px” sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” text_font=”Montserrat Regular||||||||” text_text_color=”#FFFFFF” text_orientation=”center” hover_enabled=”0″ text_font_size_last_edited=”on|phone” text_font_size_phone=”15px” sticky_enabled=”0″]<\/p>\n

Ticket System<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.2″ _module_preset=”default” animation_style=”zoom” animation_delay=”600ms” animation_intensity_zoom=”10%” animation_starting_opacity=”100%”][et_pb_image src=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/engineer.png” title_text=”engineer” align=”center” _builder_version=”4.9.2″ _module_preset=”default” width=”60px” hover_enabled=”0″ width_last_edited=”on|phone” width_phone=”45px” sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” text_font=”Montserrat Regular||||||||” text_text_color=”#FFFFFF” text_orientation=”center” hover_enabled=”0″ text_font_size_last_edited=”on|phone” text_font_size_phone=”15px” sticky_enabled=”0″]<\/p>\n

Dedicated Engineer<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.2″ _module_preset=”default” background_enable_image=”off” background_size=”initial” background_position=”bottom_right” background_repeat=”repeat-x” background_blend=”screen” da_disable_devices=”off|off|off” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” _builder_version=”4.9.2″ _module_preset=”default” hover_enabled=”0″ width_last_edited=”on|phone” width_phone=”85%” sticky_enabled=”0″ custom_padding_last_edited=”on|phone” custom_padding_phone=”0px||0px||true|false”][et_pb_column type=”1_3″ _builder_version=”4.9.2″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/silver-grad-1-817×1024.png” background_repeat=”repeat” transform_translate_linked__hover=”off” custom_padding=”25px|20px|25px|20px|true|true” animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset1″ box_shadow_spread=”6px” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|hover” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” transform_translate__hover=”0px|-3px”][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” text_font=”Montserrat Regular||||||||” text_text_color=”#000000″ header_2_font=”Montserrat Regular||||||||” header_2_text_color=”#000000″ header_2_line_height=”1.3em” hover_enabled=”0″ header_2_font_size_last_edited=”on|phone” header_2_font_size_phone=”20px” text_font_size_last_edited=”on|phone” text_font_size_phone=”15px” sticky_enabled=”0″]<\/p>\n

Silver Service<\/h2>\n

Ticket Handling
\nProviding Feedback<\/p>\n

Silver Plus<\/h2>\n

Ticket Handling
\nIncident Handling
\nDedicated Engineer<\/p>\n

[\/et_pb_text][et_pb_blurb title=”Within 8h Response Time” use_icon=”on” font_icon=”%%92%%” icon_color=”#000000″ icon_placement=”left” use_icon_font_size=”on” icon_font_size=”30px” _builder_version=”4.9.2″ _module_preset=”default” header_font=”Montserrat Regular||||||||” header_text_color=”#000000″ header_font_size=”14px” header_line_height=”2.3em” min_height=”28px” hover_enabled=”0″ header_font_size_last_edited=”on|phone” header_font_size_phone=”14px” sticky_enabled=”0″][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.2″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/gold-817×1024.png” background_repeat=”repeat” transform_translate_linked__hover=”off” custom_padding=”25px|20px|25px|20px|true|true” animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset1″ box_shadow_spread=”6px” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|hover” transform_translate__hover=”0px|-3px” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” text_font=”Montserrat Regular||||||||” text_text_color=”#000000″ header_2_font=”Montserrat Regular||||||||” header_2_text_color=”#000000″ header_2_line_height=”1.3em” hover_enabled=”0″ header_2_font_size_last_edited=”on|phone” header_2_font_size_phone=”20px” sticky_enabled=”0″ text_font_size_last_edited=”on|phone” text_font_size_phone=”15px”]<\/p>\n

Gold Service<\/h2>\n

Ticket Handling
\nProviding Feedback<\/p>\n

Gold Plus<\/h2>\n

Ticket Handling
\nIncident Handling
\nDedicated Engineer<\/p>\n

[\/et_pb_text][et_pb_blurb title=”Within 6h Response Time” use_icon=”on” font_icon=”%%92%%” icon_color=”#000000″ icon_placement=”left” use_icon_font_size=”on” icon_font_size=”30px” _builder_version=”4.9.2″ _module_preset=”default” header_font=”Montserrat Regular||||||||” header_text_color=”#000000″ header_font_size=”14px” header_line_height=”2.3em” min_height=”28px”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.2″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/plat-818×1024.png” background_repeat=”repeat” transform_translate_linked__hover=”off” custom_padding=”25px|20px|25px|20px|true|true” animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%” border_radii=”on|20px|20px|20px|20px” box_shadow_style=”preset1″ box_shadow_spread=”6px” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|hover” transform_translate__hover=”0px|-3px” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop”][et_pb_text _builder_version=”4.9.2″ _module_preset=”default” text_font=”Montserrat Regular||||||||” text_text_color=”#FFFFFF” header_2_font=”Montserrat Regular||||||||” header_2_text_color=”#FFFFFF” header_2_line_height=”1.3em” hover_enabled=”0″ header_2_font_size_last_edited=”on|phone” header_2_font_size_phone=”20px” text_font_size_last_edited=”on|phone” text_font_size_phone=”15px” sticky_enabled=”0″]<\/p>\n

Platinum Service<\/h2>\n

Ticket Handling
\nProviding Feedback<\/p>\n

Platinum Plus<\/h2>\n

Ticket Handling
\nIncident Handling
\nDedicated Engineer<\/p>\n

[\/et_pb_text][et_pb_blurb title=”Within 2h Response Time” use_icon=”on” font_icon=”%%92%%” icon_color=”#FFFFFF” icon_placement=”left” use_icon_font_size=”on” icon_font_size=”30px” _builder_version=”4.9.2″ _module_preset=”default” header_font=”Montserrat Regular||||||||” header_text_color=”#FFFFFF” header_font_size=”14px” header_line_height=”2.3em” min_height=”28px”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.9.2″ _module_preset=”default” hover_enabled=”0″ width_last_edited=”on|phone” width_phone=”85%” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.9.2″ _module_preset=”default”][et_pb_blurb use_icon=”on” font_icon=”%%1%%” icon_color=”#000000″ use_icon_font_size=”on” icon_font_size=”45px” _builder_version=”4.9.2″ _module_preset=”default” body_font=”Montserrat Regular|700|||||||” body_text_color=”#0C71C3″ body_font_size=”20px” body_line_height=”0.6em” hover_enabled=”0″ border_width_top=”3px” body_font_size_last_edited=”on|phone” body_font_size_phone=”15px” sticky_enabled=”0″]<\/p>\n

+Add-Ons<\/p>\n

+Point System<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.2″ _module_preset=”default” hover_enabled=”0″ da_disable_devices=”off|off|off” custom_padding_last_edited=”on|phone” custom_padding_phone=”10px||10px||true|false” sticky_enabled=”0″ da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.9.2″ _module_preset=”default” hover_enabled=”0″ locked=”off” width_last_edited=”on|phone” width_phone=”85%” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.9.2″ _module_preset=”default”][et_pb_text _builder_version=”4.9.2″ text_font=”Montserrat Regular|||on|||||” text_text_color=”#FFFFFF” text_font_size=”15px” header_2_font=”Fjalla|700|||||||” header_2_text_color=”#000356″ header_2_font_size=”40px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||5px||false|false” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”10%” hover_enabled=”0″ locked=”off” header_font_size__hover=”30px” header_font_size__hover_enabled=”30px” header_letter_spacing__hover=”0px” header_letter_spacing__hover_enabled=”0px” header_text_shadow_style__hover=”none” header_text_shadow_style__hover_enabled=”none” header_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” header_2_font_size_last_edited=”on|phone” header_2_font_size_phone=”22px” sticky_enabled=”0″]<\/p>\n

Some of our references<\/span><\/h2>\n

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Managed Service Homepage \/ Managed Service What we provide Our Services We scan your vulnerabilities in your environment and attempt to reveal exploits and weaknesses in your architecture We manage your backups. We make sure that the data is safe, and that all backups are being backed up. 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