{"id":17151,"date":"2023-04-17T07:59:54","date_gmt":"2023-04-17T05:59:54","guid":{"rendered":"https:\/\/sertalink.com\/?page_id=17151"},"modified":"2023-04-17T08:04:39","modified_gmt":"2023-04-17T06:04:39","slug":"servicedesk-plus","status":"publish","type":"page","link":"https:\/\/sertalink.com\/fr\/servicedesk-plus\/","title":{"rendered":"ServiceDesk Plus"},"content":{"rendered":"

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Join 100,000+<\/h2>\n

successful IT help desks<\/h2>\n

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Support end users, empower technicians<\/p>\n

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ManageEngine positioned in the 2020 Gartner Magic Quadrant for IT Service Management Tools<\/p>\n

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ServiceDesk Plus<\/p>\n

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IT help desk software<\/h2>\n

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ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime. For 10 years and running, it has been delivering smiles to millions of IT folks, end users, and stakeholders alike.<\/p>\n

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Built to supercharge your IT help desk<\/h2>\n

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header_text_color__hover=”#ffffff” body_text_color__hover_enabled=”off|desktop” body_text_color__hover=”#ffffff”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.9.2″ animation_style=”zoom” animation_intensity_zoom=”10%” animation_starting_opacity=”100%” border_width_all=”12px” border_color_all=”rgba(0,0,0,0)” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_spread=”2px” box_shadow_color=”rgba(0,45,76,0.3)”][et_pb_blurb title=”Codeless customizations” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2020\/11\/me-518.png” image_max_width=”80%” content_max_width_tablet=”” content_max_width_phone=”” content_max_width_last_edited=”on|phone” _builder_version=”4.9.2″ header_font=”Fjalla|700||on|||||” header_text_color=”#002d4c” header_font_size=”18px” header_letter_spacing=”1px” header_line_height=”1.5em” body_font=”Montserrat Regular||||||||” body_text_color=”rgba(85,101,112,0.8)” body_font_size=”15px” 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body_text_color__hover=”#ffffff”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.9.2″ _module_preset=”default” custom_padding_tablet=”” custom_padding_phone=”10px||10px||true|false” da_disable_devices=”off|off|off” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row admin_label=”Row” _builder_version=”4.9.2″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width_tablet=”” width_phone=”85%” width_last_edited=”on|phone”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.2″ text_font=”Montserrat Regular|||on|||||” text_text_color=”#FFFFFF” text_font_size=”15px” header_2_font=”Fjalla|700|||||||” header_2_text_color=”#000356″ header_2_font_size=”40px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”0px||30px||false|false” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”10%” header_2_font_size_tablet=”” header_2_font_size_phone=”23px” header_2_font_size_last_edited=”on|phone” locked=”off” header_font_size__hover=”30px” header_font_size__hover_enabled=”30px” header_letter_spacing__hover=”0px” header_letter_spacing__hover_enabled=”0px” header_text_shadow_style__hover=”none” header_text_shadow_style__hover_enabled=”none” header_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n

Dashboard Overview<\/h2>\n

[\/et_pb_text][et_pb_slider show_pagination=”off” use_bg_overlay=”off” use_text_overlay=”off” admin_label=”Slider” _builder_version=”4.9.2″ header_font=”Fjalla||||||||” header_font_size=”32″ body_font=”Montserrat Regular||||||||” body_font_size=”16px” body_line_height=”1.5em” custom_padding=”|||” custom_padding_tablet=”|||” custom_padding_phone=”|||” header_font_size_tablet=”” header_font_size_phone=”22px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”15px” body_font_size_last_edited=”on|phone” border_radii=”on|10px|10px|10px|10px” border_color_all_image=”#FFFFFF” border_width_top_image=”5px” border_color_top_image=”#00eac3″ box_shadow_style=”preset1″ box_shadow_color=”rgba(0,0,0,0.1)” box_shadow_style_image=”preset1″ button_letter_spacing_hover=”0″ remove_inner_shadow=”off” hide_content_on_mobile=”off” hide_cta_on_mobile=”off” show_inner_shadow=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”0″ button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][et_pb_slide heading=”Home” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2019\/04\/SDP-Slide1.png” use_bg_overlay=”on” bg_overlay_color=”rgba(0,0,0,0.32)” use_text_overlay=”off” _builder_version=”4.9.2″ header_font=”||||” body_font=”Montserrat Regular||||||||” background_color=”#ffffff” background_image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/121212-scaled.jpg” background_enable_image=”on” parallax=”on” button_icon_placement=”right” button_on_hover=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on”]<\/p>\n

Comprehensive overview of your requests in ServiceDesk Plus with a tasks panel and system wide announcements that enable an administrator or a technician to take any necessary action.<\/span><\/p>\n

[\/et_pb_slide][et_pb_slide heading=”Scheduler” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2019\/04\/SDP-Slide2.png” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.9.2″ header_font=”||||” body_font=”||||” background_enable_color=”off” background_image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/bacl-1024×683.jpg” background_enable_image=”on” button_icon_placement=”right” button_on_hover=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on”]<\/p>\n

The ServiceDesk Plus scheduler shows the number of open requests, problems, changes, tasks and reminders for a technician in a given month. The availability of a technician can be viewed from the technician availability chart, and, if necessary, the tasks, requests, problems and changes re-assigned to other technicians.<\/p>\n

[\/et_pb_slide][et_pb_slide heading=”Dashboards” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2019\/04\/SDP-Slide3.png” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.9.2″ header_font=”||||” body_font=”||||” background_enable_color=”off” background_image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/bl-1024×683.jpg” background_enable_image=”on” button_icon_placement=”right” button_on_hover=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on”]<\/p>\n

Graphical display of real-time information, consolidated and arranged in a single view, so that it can be easily monitored. Dashboards display various statistical data related to the number of Requests, Changes, Problems, Assets, Software, POs and Contracts based on various criteria. Customisable by adding new dashboards, widgets and organising widgets.<\/p>\n

[\/et_pb_slide][et_pb_slide heading=”Request Management” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2019\/04\/SDP-Slide4.png” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.9.2″ header_font=”||||” body_font=”||||” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_end=”#0f1849″ background_enable_image=”off” button_icon_placement=”right” button_on_hover=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on”]Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets. Automate ticket workflows to let your IT technicians focus on other important tasks.
\n[\/et_pb_slide][et_pb_slide heading=”Problem Management” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2019\/04\/SDP-Slide5.png” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.9.2″ header_font=”||||” body_font=”||||” background_enable_color=”off” background_image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/01\/backmenu1-1024×681.png” background_enable_image=”on” button_icon_placement=”right” button_on_hover=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on”]<\/p>\n

Classify, analyse, and close problems. Analyse root causes and reduce repeat incidents to boost your IT help desk\u2019s productivity.<\/p>\n

[\/et_pb_slide][et_pb_slide heading=”Change Management” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2019\/04\/SDP-Slide6.png” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.9.2″ header_font=”||||” body_font=”||||” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_start=”#0c0733″ background_enable_image=”off” button_icon_placement=”right” button_on_hover=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on”]Classify, analyse, and close problems. Analyse root causes and reduce repeat incidents to boost your IT help desk\u2019s productivity.
\n[\/et_pb_slide][et_pb_slide heading=”Project Management” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2019\/04\/SDP-Slide7.png” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.9.2″ header_font=”||||” body_font=”||||” background_enable_color=”off” background_image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/01\/future-1024×682.webp” background_enable_image=”on” button_icon_placement=”right” button_on_hover=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on”]Create projects, manage resources, and track progress. Integrate IT projects with requests and changes to fine-tune overall IT service delivery.
\n[\/et_pb_slide][et_pb_slide heading=”Knowledge Base” image=”https:\/\/manageenginesales.co.uk\/wp-content\/uploads\/2017\/03\/SDP-Solutions.png” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.9.2″ header_font=”||||” body_font=”||||” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_start=”#040e42″ background_enable_image=”off” button_icon_placement=”right” button_on_hover=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on”]Empower end users to solve repeat incidents with a knowledge base to deflect tickets from your IT help desk. Narrow your search using keywords and topics.
\n[\/et_pb_slide][et_pb_slide heading=”Asset Inventory Management” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2019\/04\/SDP-Slide9.png” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.9.2″ header_font=”||||” body_font=”||||” background_enable_color=”off” background_image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/01\/blue-tech-1024×682.webp” background_enable_image=”on” button_icon_placement=”right” button_on_hover=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on”]<\/p>\n

Discover and maintain your IT asset inventory with efficient auto-discovery. You can discover IT assets from Windows, Linux, Mac, AIX, and Solaris, as well as printers, routers, switches, and more.<\/p>\n

[\/et_pb_slide][et_pb_slide heading=”CMDB” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2019\/04\/SDP-Slide10.png” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.9.2″ header_font=”||||” body_font=”||||” background_enable_color=”off” background_image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/02\/22-1024×683.jpg” background_enable_image=”on” button_icon_placement=”right” button_on_hover=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on”]Track and manage all configuration items and map their relationships and dependencies. Visually analyse the impact of changes and outages for informed decision making.
\n[\/et_pb_slide][et_pb_slide heading=”Purchase Order Management” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2019\/04\/SDP-Slide11.png” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.9.2″ header_font=”||||” body_font=”||||” background_enable_color=”off” background_image=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/01\/back3-1024×585.png” background_enable_image=”on” button_icon_placement=”right” button_on_hover=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on”]Automate your supplier interactions and IT purchases with full traceability and visibility, maintain master records for various vendors, track purchases from ordering to receipt and invoicing, reduce delays, and cut unnecessary spending.
\n[\/et_pb_slide][et_pb_slide heading=”Contract Management” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2019\/04\/SDP-Slide12.png” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.9.2″ header_font=”||||” body_font=”||||” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_start=”#0e0519″ background_color_gradient_end=”#441000″ background_enable_image=”off” button_icon_placement=”right” button_on_hover=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on”]Manage contracts with different vendors seamlessly. Track IT hardware and software contracts to improve compliance, associate assets, and receive proactive notifications for contract expirations.
\n[\/et_pb_slide][et_pb_slide heading=”Reports” image=”https:\/\/sertalink.com\/wp-content\/uploads\/2019\/04\/SDP-Slide13.png” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”4.9.2″ header_font=”||||” body_font=”||||” background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_start=”#ef2f96″ background_color_gradient_end=”#081026″ background_enable_image=”off” button_icon_placement=”right” button_on_hover=”on” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on”]Generate more than 150 built-in, custom, query, and flash reports pertaining to various IT help desk modules including requests, problems, changes, assets, surveys, contracts, and purchases.
\n[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.9.2″ _module_preset=”default” background_enable_color=”off” custom_padding_tablet=”” custom_padding_phone=”10px||||false|false” da_disable_devices=”off|off|off” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.9.2″ _module_preset=”default” width_tablet=”” width_phone=”85%” width_last_edited=”on|phone”][et_pb_column type=”1_2″ _builder_version=”4.9.2″ _module_preset=”default”][et_pb_image src=”https:\/\/sertalink.com\/wp-content\/uploads\/2023\/04\/standard-quality-control-collage-concept.jpg” title_text=”standard-quality-control-collage-concept” _builder_version=”4.9.2″ _module_preset=”default”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.9.2″ _module_preset=”default”][et_pb_text _builder_version=”4.9.2″ text_font=”Montserrat Regular|||on|||||” text_text_color=”#FFFFFF” text_font_size=”15px” header_2_font=”Fjalla|700|||||||” header_2_text_color=”#000356″ header_2_font_size=”40px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”||5px||false|false” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”10%” header_2_font_size_tablet=”” header_2_font_size_phone=”23px” header_2_font_size_last_edited=”on|phone” locked=”off” header_font_size__hover=”30px” header_font_size__hover_enabled=”30px” header_letter_spacing__hover=”0px” header_letter_spacing__hover_enabled=”0px” header_text_shadow_style__hover=”none” header_text_shadow_style__hover_enabled=”none” header_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n

Try ServiceDesk Plus For Free<\/h2>\n

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